Cargo Handling Policy

1. Safe Passage Assurance:

o Star Pacific is committed to providing expert border navigation for the safe shipment and logistics operations of all cargo.

2. Timeliness Commitment:

o Star Pacific ensures timely, accurate, and streamlined cargo handling, shipment, and delivery for every consignment.

3. Dedicated Cargo Guardianship:

o We treat your cargo with the utmost care, representing a dedicated commitment to secure and reliable transportation. Our global agents prioritize the safety of your cargo throughout its journey.

4. Cutting-edge Tracking:

o Utilizing cutting-edge track and trace systems, we provide a 360-degree view of your shipments, ensuring transparency and building trust at every step.

Global Logistics Simplification Policy

1. Efficiency Commitment:

o Star Pacific is dedicated to ensuring a simplified approach to global logistics, providing a streamlined and problem-free experience for all business needs.

2. Comprehensive Service Offerings:

o Benefit from our diverse services, including Air Freight, Ocean Freight, Warehousing, Consolidation, and Supply Chain solutions.

3. Tailored Industry Solutions:

o Explore our industry-specific logistics solutions tailored to meet the unique needs of various sectors.

Strategic Partnership Policy

1. Collaboration Strength:

o Discover the strength of collaboration with Star Pacific. Our strategic partnerships with businesses and corporations ensure a smooth international trade experience.

2. Reliability and Efficiency:

o Rely on Star Pacific for simplicity, efficiency, and a trustworthy logistics journey that fuels your global trade success.

3. Testimonials:

o Learn from satisfied clients who have experienced Star Pacific's efficient handling of international shipments.

Industries-focused Logistics Solutions Policy

1. Specialized Industry Services:

o Star Pacific specializes in providing seamless transportation solutions for various industries, including Health & Medicine, Energy Technologies, Plants & Fertilizers, Petroleum & Gasoline, Food & Beverage, and Transport & Navigation.

2. Customized Solutions:

o Tailored logistics solutions for each industry, ensuring optimal handling of goods and meeting specific requirements.

Global Network Connectivity Policy

1. Lifeline Across Continents:

o Star Pacific's global network serves as a lifeline, connecting continents and ensuring your shipments reach any destination worldwide.

2. Local Expertise Worldwide:

o With an extensive network of local agents worldwide, Star Pacific ensures a personalized and simplified shipping experience, speaking the local language and navigating local customs.

End-to-End Logistics Connectivity Policy

1. Connecting 50+ Countries:

o Star Pacific proudly connects with over 50 countries globally, creating strategic international connections and ensuring reliable shipments.

2. Swift and Reliable Deliveries:

o Star Pacific guarantees swift and reliable deliveries, spanning continents and serving as a conduit for nationwide and global shipping.

Streamlined Logistics Solutions Policy

1. Efficiency Redefined:

o Start your logistics journey with ease at Star Pacific. From air freight to ocean freight, secure warehousing, shipment consolidation, and supply chain management, we redefine logistics for you.

2. Air Freight Excellence:

o Our air freight service leads in terms of speed and security, ensuring a precise and efficient journey for your goods.

3. Ocean Freight Reliability:

o Our ocean freight service guarantees secure and punctual transit, simplifying the complexities of customs procedures.

About Star Pacific Policy

1. Your Logistics Allies:

o Star Pacific is more than a shipping company; think of us as your allies in the complex world of logistics. We simplify, connect, and navigate the complexities of international trade.

2. Mission and Vision:

o Our mission is to link businesses worldwide with reliable, down-to-earth solutions, making logistics seamless, transparent, and tailored. Our vision is to create connections beyond borders, blending technology with a human touch.

3. Bridging Success Stories:

o For businesses and end customers, Star Pacific bridges the gap, connecting offerings to the global market and ensuring a chain of satisfaction and trust.

Reviews and Feedback Policy

1. Client Testimonials:

o Read reviews from satisfied clients who have experienced Star Pacific's excellent service, best rates, and effective communication.

2. Continuous Improvement:

o Star Pacific values feedback and is committed to continuous improvement based on the experiences and suggestions of our clients.

Financial Terms and Payment Policy

1. Transparent Financial Dealings:

o Star Pacific ensures transparent financial dealings with clients. All additional expenses are separately receipted, and payments are expected within the agreed-upon period.

2. Dispute Resolution:

o In case of any invoice disputes, clients are required to notify Star Pacific within 7 days. Disputes will be handled promptly and fairly.

3. Customer Liability:

o Customers are solely liable for customs duties, fines, penalties, and any loss or damage incurred by Star Pacific in providing services.

Indemnity and Insurance Policy

1. Customer Indemnity:

o Customers shall indemnify Star Pacific against any loss, damage, liability, or expenses incurred due to breach or neglect of the terms and conditions.

2. Insurance Coverage:

o Customers are encouraged to maintain insurance coverage for their goods throughout the contract period, ensuring protection against unforeseen events.

Force Majeure Policy

1. Relief of Liability:

o Star Pacific shall be relieved of liability for any loss, damage, or performance caused by events or circumstances beyond reasonable control, including but not limited to wars, strikes, civil riots, epidemics, fires, floods, acts of God, or governmental actions.

2. Expense Allocation:

o Any expenses arising as a result of force majeure events shall be charged to the customer.

Law, Jurisdiction, and Conciliation Policy

1. Legal Governance:

o This contract is governed by the laws of Pakistan, with exclusive jurisdiction in the courts of Karachi.

2. Arbitration Clause:

o Any differences or disputes shall be referred to arbitration in accordance with the Arbitration Act of 1940, or as per STC. The Arbitration shall be held in Karachi, and the decision shall be final and binding.

General Policies

1. Independent Contracting:

o Star Pacific and its customers are independent contracting parties, and this contract does not create a general or special agency, joint venture, partnership, or employment relationship.

2. Enforceability:

o If any part of this contract is declared unenforceable or invalid, the remainder will continue to be valid and enforceable.

3. Notice Communication:

o All notices shall be in the English language and communicated through registered mail, telefax, or email to the provided addresses.

4. Confidentiality:

o Both parties agree not to disclose any information about this contract to third parties, except as required by law or governmental authorities.

5. Transit Time Disclaimer:

o Transit time is approximate, and Star Pacific will not entertain claims regarding transit delays caused by carriers or third parties.

6. Entire Agreement:

o This contract contains the entire understanding between the parties, supersedes prior agreements, and no modification is valid unless in writing and signed by both parties.